Privacy policy
Last updated: 1 January 2025
MotorBay is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights in relation to your data. By using MotorBay, you agree to the collection and use of information as described in this policy.
1. Information we collect
When you register on MotorBay, we collect your name, email address, phone number, and any profile information you choose to provide. When you post a listing, we collect vehicle details, images, pricing, and location. We also collect usage data such as pages visited, search queries, and device information to improve the Platform.
2. How we use your information
We use your information to operate and improve the Platform, process your listings, enable communication between buyers and sellers, send account-related notifications, and comply with legal obligations. We do not sell your personal data to third parties.
3. Information sharing
Your name, contact number, and email may be visible to other users when you post a listing. We may share your information with trusted service providers who assist us in operating the Platform (such as cloud hosting and email delivery services), subject to strict confidentiality obligations. We may disclose information when required by law.
4. Cookies and tracking
MotorBay uses cookies and similar tracking technologies to remember your preferences, analyse usage patterns, and improve your experience. You can control cookie settings through your browser, though disabling cookies may affect some Platform functionality.
5. Data security
We implement industry-standard security measures including encrypted data transmission and secure server infrastructure. However, no online transmission is completely secure, and you provide information at your own risk. We encourage you to use strong, unique passwords and to report any suspicious activity immediately.
6. Data retention
We retain your personal data for as long as your account remains active or as required for legal and business purposes. You may request deletion of your account and associated data at any time by contacting us, subject to our legal obligations.
7. Your rights
You have the right to access, correct, or delete your personal information. You may also request that we restrict processing of your data. To exercise these rights, please contact us using the details below. We will respond within 30 days.
8. Third-party links
The Platform may contain links to third-party websites. MotorBay is not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of any external site you visit.
9. Changes to this policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a notice on the Platform. Your continued use of MotorBay after changes are posted constitutes your acceptance of the updated policy.
For any privacy-related questions or requests, please contact us. You can also reach us at privacy@motorbay.lk.